While you are a Member of our service, Trip Delay Protection provides reimbursement for reasonable and
necessary expenses incurred as a result of a trip delay of at least twelve (12) hours.
You may be reimbursed for up to $500.00 per twelve (12) month period for the actual charges for any overnight
hotel stay and meal costs. In addition, if your passport or travel documents are lost or stolen,
then you will also be reimbursed for an economy ticket to your return destination up to $500 per year.
You must be a Member at the time of the incident and at the time your Claim is received.
You must complete and submit your claim form within 90 days of the occurrence and supply all
supporting documentation within 180 days of the occurrence.
The trip delay must be caused by one or more of the following:
You can initiate a claim on this site by completing the
Claim Form and mailing it in with supporting documentation. You need to submit a claim within 90 days of
the incident that triggers the claim. See
Trip Delay Terms of Service for
additional information on making a claim.