Frequently Asked Questions

  1. Who can use this service?
    To use this service, you must be 18 years or older; a resident of the U.S., Puerto Rico, or Canada (exluding Quebec)and have agreed to this site's Terms of Service.

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  2. When can I contact Customer Service?
    For your convenience, Agents available Monday - Friday 8:00 am to 10:00 pm (ET). Click here or on the "Contact Us" link to see contact information.

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  3. What is your toll-free customer service number?
    1-800-732-7031 *

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  4. What does the Return Path Logo represent?
    Reservation Rewards is a member of the Return Path Certification program. We are part of the largest, most respected whitelist program in the industry. As a program member, we are part of a network that covers more than 1.3 billion mailboxes.

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