Frequently Asked Questions
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Who can use this service?To use this service, you must be 18 years or older; a resident of the U.S., Puerto Rico, or Canada (exluding Quebec)and have agreed to this site's Terms of Service.
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When can I contact Customer Service?For your convenience, Agents available Monday - Friday 8:00 am to 10:00 pm (ET). Click here or on the "Contact Us" link to see contact information.
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What is your toll-free customer service number?
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How do I cancel my Membership?You may cancel your Membership in the service at any time by calling Customer Service toll-free at 1-800-732-7031, writing to: Reservation Rewards, PO BOX 6175 WESTERVILLE, OH 43086-6175, Attention: Membership Department, or clicking the cancel your membership button on the Member Profile page.
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What does the Return Path Logo represent?Reservation Rewards is a member of the Return Path Certification program. We are part of the largest, most respected whitelist program in the industry. As a program member, we are part of a network that covers more than 1.3 billion mailboxes.
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